V-9

ZITO WEB FRONT END: Search for subscriber.

Instructions: On left side of screen

  1. Front End - click the down arrow
  2. Subscribers – click the down arrow
  3. Click Subscriber Management
  4. In the gray area under Subscriber Management in the search window
    • Search the customer using the Last name and press Enter.
    • Use the Filters to refine search if needed
    • If you need to use the contract ID (account number), click the downward arrow to open the full search screen
    • Enter the first 6 digits of account in the Contract field

Is the customer account found?