Broadband Maintenance Technician – Susanville, CA

Zito Media has a full-time opening for an experienced cable system Broadband Maintenance Technician to perform routine and preventative maintenance on CATV feeder/distribution and trunk systems in order to maintain system performance standards. Maintenance and repair of cable system, up to the headend.  This position also supports the Service Technicians on a regular basis.

Required: 5 years CATV experience or related work history in the cable tv industry.

Job Responsibilities:

  • Identify faults within the subscriber drop, feeder/distribution and trunk systems to ensure proper signal level, picture quality and compliance with all local, state, federal and Zito Media requirements and standards.
  • Correct these faults by adjusting, repairing or replacing passive or active components.
  • Perform signal egress/ingress detection; sweep alignment; installations; troubleshooting; test point measurements; system balance and preliminary proofs.
  • Perform emergency restoration of signal outages in the feeder/distribution and trunk systems.
  • Complete work assignments generated through subscriber service requests and technician follow-up requests, including unresolved technician work orders.
  • Audit the system and terminate unauthorized connections.
  • Activate new plant and perform preliminary proof.
  • Perform other related duties and tasks as assigned or as become evident


Skills Required:

  • 5 years CATV experience or related work history in the cable tv industry.
  • Understanding of and ability to use: signal level meter, volt-ohm meter, cable locator egress monitoring devices, AC clamp meter television test set, spectrum analyzer basic time domain reflectometer, system maps sweep gear.
  • Apply technical expertise to a variety of situations, evaluate problems and implement the best solution.
  • Communicate effectively with the customer concerning reception problems and services.
  • Work under minimal supervision, within broad guidelines of procedures and goals.
  • Demonstrate support for excellent customer service.
  • Maintain a professional attitude and appearance at all times.
  • High school diploma or equivalent.
  • Valid driver’s license with excellent driving record.


Special Requirements:

  • Full knowledge and capability of driving a bucket truck.
  • Reach, push, pull, hold, grasp and perform fine manipulation on cable and electronic equipment.
  • Ability to climb poles and ladders daily.
  • Carry, set-up and extend ladders weighing up to 100 lbs.
  • Confidence working in/on buckets, ladders and utility poles at heights of up to 40 feet.
  • Ability to periodically lift up to 100 pounds.
  • Use the standard tools of the trade (screwdrivers, wrenches, drills, strippers, crimpers, hammers, etc.) to route cable, connect cable and install electronic equipment.
  • Able to work a variety of schedules in order to provide needed coverage, for both normal duty and on-call duty.
  • Work indoors and outdoors in all types of weather.
  • Sufficient visual and aural acuity to operate a variety of standard test and measurement equipment.



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