CO Technician- Two Harbors, MN

Summary

Be the onsite contact for provisioning and network issue resolution for an existing fiber to the home network based in Two Harbors, MN

Essential functions

Activate or modify services for new or existing customers on the fiber to the home network

Assist with the troubleshooting of service issues

Utilize tools to identify potential customer outages

Maintain network hardware in the hub sites

Assist with physical network configuration changes

Must be willing to work during overnight hours to assist with change managements

Maintain satellite and other video delivery equipment

May need to remove snow or sleet from satellite dishes during heavy storms

Reset returned customer equipment

Required Skills:

Strong written and verbal communication skills required

Previous troubleshooting experience required

Previous experience in broadband/fiber industry preferred

Previous network operations or dispatch experience preferred

High School diploma required; Technical certification or degree preferred

 

Zito Media retains the right to change this job description any time. Zito offers a robust benefits package including medical, dental, vision, 401 (k) plan, and discounted services for employees who reside within the Zito coverage areas.

Zito Media is an equal opportunity employer which prohibits discrimination on the basis of race, color, religion, national origin, age or sex. The company encourages job applications from minority and female candidates.

APPLY HERE

 

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