IQ-69

  1. Verify Internet Connectivity:
  2. Check for Compatibility:
  3. Restart the Modem:
  4. Check for Automatic Updates:
  5. Manual Update Process:
  6. Verify Update Settings
  7. Check ISP Requirements:
  8. Inspect Modem Logs:
  9. Ensure Sufficient Power Supply:
  10. Reset to Factory Settings:

Did this work?

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QA Points

  1. Did you use proper knowledge

  2. Did you use appopriate trouble shooting steps by using key information