| Available Plans |
3 Fiber Plans:
• 100 Mbps – $29.95/mo (6 mo), then $71.35
• 200 Mbps – $39.95/mo (6 mo), then $82.35
• 1 Gig – $49.95/mo (6 mo), then $90.95
All include eero6+ Wi-Fi 6
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3 Fiber Plans:
• 200 Mbps – $29.99/mo (12 mo), then $39.99
• 500 Mbps – $39.99/mo (12 mo), then $54.99
• 1 Gig – $64.99/mo (12 mo), then $74.99
Basic router included
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| Wi-Fi Equipment |
eero6+ Wi-Fi 6 Mesh System
• Professional mesh network
• Up to 1,500 sq ft coverage per unit
• Wi-Fi 6 (802.11ax) technology
• Eliminates dead zones
• Advanced security features
• Mobile app management
• Included at $5/month
WINNER
|
Basic Router/Modem
• Standard Wi-Fi router
• Limited coverage range
• Wi-Fi 5 technology
• Dead zones possible
• Basic security features
• Limited management options
• Basic equipment included
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| 100 Mbps Comparison |
100 Mbps – $29.95/mo
6 months promotional
+ eero6+ Wi-Fi 6 mesh
+ Professional installation
+ 24/7 local support
WINNER
|
No 100 Mbps Option
Lowest plan is 200 Mbps
200 Mbps – $29.99/mo
Must pay for higher speed
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| 200 Mbps Comparison |
200 Mbps – $39.95/mo
6 months promotional
+ eero6+ Wi-Fi 6 mesh ($200+ value)
+ Professional setup
Superior overall value
WINNER
|
200 Mbps – $29.99/mo
12 months promotional
Basic router only
$100 gift card
Lower monthly price initially
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| 1 Gig Comparison |
1 Gig – $49.95/mo
6 months promotional
+ eero6+ Wi-Fi 6 mesh
$15/month less than Frontier
Superior Wi-Fi performance
WINNER
|
1 Gig – $64.99/mo
12 months promotional
Basic router only
$15/month more expensive
$100 gift card
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| Installation & Setup |
Professional Installation
• Expert fiber technician
• Professional eero6+ mesh setup
• Optimal Wi-Fi placement
• Complete system optimization
• Same-day service available
• No installation fees
WINNER
|
Standard Installation
• Fiber connection setup
• Basic router installation
• Standard placement
• Basic configuration
• Scheduled appointment
• Professional installation included
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| Customer Support |
24/7 Local Support
• Phone: 1-800-365-6988
• Local technicians and support staff
• Personal, responsive service
• Email and chat support
• eero technical support included
• Always available for emergencies
WINNER
|
National Call Center
• 1-800 customer service
• Large corporation support
• Standardized service scripts
• Online chat and support
• Regional technicians
• Business hours focus
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| Service Philosophy |
Local Company Values
• Personal relationships
• Community investment
• Responsive local service
• Premium equipment included
• Family-owned business approach
• Customer satisfaction focus
WINNER
|
Corporate Efficiency
• Standardized processes
• National brand recognition
• Large scale operations
• Basic equipment provision
• Shareholder-driven approach
• Cost efficiency focus
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| Wi-Fi Performance |
Superior Whole-Home Wi-Fi
• eero6+ mesh eliminates dead zones
• Wi-Fi 6 fastest wireless standard
• 1,500+ sq ft coverage per unit
• Automatic optimization
• Mobile app management
• Advanced parental controls
WINNER
|
Basic Router Wi-Fi
• Single router coverage
• Wi-Fi 5 older standard
• Limited range from router
• Dead zones in large homes
• Basic configuration options
• Standard security features
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| Data Limits |
Unlimited Data
No caps, no throttling, no overage fees
TIE
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Unlimited Data
All plans include unlimited data
TIE
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| Technology |
Advanced Fiber + Wi-Fi 6
• Fiber to the home
• Symmetrical speeds
• Ultra-low latency
• Premium Wi-Fi 6 mesh
• Future-proof technology
WINNER
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Standard Fiber + Wi-Fi 5
• Fiber to the home
• Symmetrical speeds
• Low latency
• Basic Wi-Fi 5 router
• Standard technology
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