Zito Media Video Support
Need help with Zito TV service, TV2Go access, streaming device setup, picture or sound issues, or finding the correct channel lineup for your area? Start here for video support and troubleshooting.
Quick Help for Zito Video
Use these starting points for app access, streaming devices, lineup questions, and common TV troubleshooting.
TV Service Help
Having trouble with your picture, sound, guide, or box? Check your equipment connections, confirm the correct input/source, and reboot your device before calling support.
Zito TV2Go Help
Watch select channels on your phone, tablet, Firestick, Roku, or computer. This page includes install help, login guidance, and answers to common TV2Go questions.
Channel Lineup Lookup
Enter your town and state below to open the correct channel lineup PDF for your area. This is the easiest way to confirm your channel guide.
Streaming Device Setup Help
Use Zito TV2Go on popular streaming and mobile devices with these quick support paths. A Zito Internet Subscription is required inside or outside of your home.
Amazon Firestick
Download the supported Zito TV2Go app for your network, connect to a Zito Internet Network, sign in with your Zito credentials, and start streaming on your TV-connected Firestick device.
Roku
Search for the appropriate channel/app on Roku, install it, and authenticate using your Zito TV login details when prompted.
Mobile & Tablet
Use supported apps on iPhone, iPad, and Android devices to watch eligible live channels and on-demand content anywhere you have an internet connection.
Find Your Area Channel Lineup
Enter your town and state to pull up the correct channel lineup PDF for your area.
Video Support and TV2Go FAQs
Answers to common questions about Zito Media video service, TV2Go access, channel lineups, and cable TV troubleshooting.
What username and password do I use?
Use your account credentials associated with your Zito account. If you are unsure which login to use, contact support and we can help verify your account access.
Do I need to be a Zito Video customer to use TV2Go?
Yes. TV2Go access is tied to your qualifying Zito video subscription, and available channels depend on your package and the app/network you are using. Zito TV2Go will only work on Zito internet.
Will every channel be available in every app?
No. Availability varies by programmer, package, and app. Some apps include live streams only, some include on-demand content, and others may limit features based on rights or device type.
Can I use TV2Go away from home?
In many cases, yes. Supported apps generally work anywhere you have a Zito Media internet connection, though some content may be subject to location or playback restrictions.
Does TV2Go include replay, recording, or DVR?
Yes, we provide 72 hour playback, record live TV and DVR usage.
We’re Here to Help
If your app is not working, your lineup cannot be found, or you are still having trouble signing in, our team can walk you through the next step.
Call Support
Speak with our support team for help with lineup questions, app access, package details, or device troubleshooting.
Contact Us Online
Use our contact page to reach out if you need non-urgent help or want a follow-up from our team.
Go to Contact UsNeed the Right Lineup?
If you do not see a result in the lineup search, call us and we can confirm the correct lineup for your exact service area.
More Zito Media Support Resources
Need help with another service or account tool? These quick links can help you get to the right place.
Still Need Help?
Call our support team for assistance with video service, TV Everywhere access, lineup questions, or device troubleshooting.
Call: 1-800-365-6988Your local provider of high-speed internet, cable TV, and phone service — proudly connecting communities across the United States.
1-800-365-6988