WG-4

If Walled Garden is Removed

  1. Take 1/2 Payment
  2. Setup P2P for the 1/2 for 2 weeks out
  3. Click Disable WG
  4. Click Create WG Work order
  5. Create Reactivate Work order, change subscription for internet action to CREATE coax or fiber
    • If a coax modem, choose clear in DORA and verify the file is set for regular subscription (ie. not 10MB/10MB)
    • If a fiber onu, create Refresh Work order (leave as Update Fiber Dasan)
  6. Confrim the customer can surf
  7. Add notes: REMOVE WALLED GARDEN & partial payment of ____ was taken with a P2P of ____ was set up for ____.